Privacy Policy

McCrum Counseling Center of Colorado LLC ("McCrum Counseling," "we," "us," or "our") operates this website. This Privacy Policy describes what information we collect through this website, how we use it, and your rights regarding that information.

This policy applies only to information collected through this website. It does not cover protected health information (PHI) collected during the course of clinical care, which is governed separately by our Notice of Privacy Practices under HIPAA.

Information We Collect

We collect information you voluntarily provide when you submit forms on this website (such as the appointment request form or contact form). This typically includes:

• Name
• Email address
• Phone number
• Information you share about your reason for reaching out, scheduling preferences, and insurance

We may also collect non-identifying technical information automatically through standard web logs, including browser type, IP address, pages visited, time spent on the site, and referring website.

How We Use Your Information

We use information you submit to:

• Respond to your inquiry or appointment request
• Schedule and confirm sessions
• Communicate with you about your prospective or ongoing care
• Maintain records of inquiries received by the practice

We use technical information to operate, secure, and improve the website.

Storage and Sharing

Information submitted through this website is processed and stored by our website hosting provider and is accessible only to authorized personnel of McCrum Counseling Center of Colorado LLC.

We do not sell, rent, or trade your personal information. We do not share your information with third parties except:

• When required to provide a service you've requested
• When required by law, subpoena, or court order
• When necessary to prevent imminent harm

Information related to clinical care is handled in accordance with HIPAA and our Notice of Privacy Practices, not this Privacy Policy.

Cookies and Tracking

This website may use cookies and similar technologies to maintain basic functionality and analyze site usage. You can control cookies through your browser settings.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Your Rights

You may contact us to request that we:

• Provide a copy of the personal information we hold about you
• Correct inaccurate information
• Delete your information, subject to any legal record-keeping requirements

Security

We take reasonable measures to protect information submitted through this website. However, no internet transmission is fully secure. Sensitive clinical information should not be submitted through the website's general contact forms; clinical communication should occur through our secure, HIPAA-compliant systems.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the most recent change was made.

Contact

Questions about this Privacy Policy can be directed to: